“Promoting Higher Education in a Web 2.0 World”
This past week’s lecture consisted of a presentation held by members of the QUT Library. Barbara Ewers, Catherine Slaven, Emma Nelms and vicki McDonald provided insight into the currently employed Web 2 tools on the QUT Library website. I was one of the few students that didn’t have laptop so, unfortunately I couldn’t participate in the real-time chat that was occuring with the class via Twitter. A pretty good example of feeling isolated without internet access:) Well, with my pen and paper I jotted down a few key components of the lecture to help those of you who may not want to or have time to listen to the podcast.
Views on Web 2.0 Importance:
The speakers illustrated their views on the importance of Web 2.0 as it relates to the QUT Library website. They mention that Web 2.0 is about flexibility, visibility, encouraging website participation,and promoting higher education in a Web 2.0 world. They realise that web 2.0 is not simply a fad and that they must be more conscious of it and use it more effectively.
Current Employment of Web 2 tools on QUT Library website:
- E-books: These are the latest trends in the library and are such a valuable source as they are available 24/7
- Twitter: The QUT Library has its own Twitter account which students, staff or the general public can follow/
- Del.icio.us: The QUT Creative Industries department is playing around with popular social bookmarking web service Delicious and will continue to advance its uses on the library website.
- Feeds: There are a variety of library feeds available. Soon there will be a feed available for the QUT Library Twitter account.
- Youtube: The QUT library has its own YouTube video account which it has used for instructional purposes
- Online Polling: The library utilizes online polling tools to gain insight as to what parts of the library website users are using the most.
- Lib Guides: This web 2 widget provides a “help and feedback” section that enables users to ask questions between the hours of 9-5. Lib guides involve the liason librarians packaging information for students.
- Blogs: Liason Librarian to the School of IT, Emma Nelms has run an independent blog since 2007 which encompasses information regarding new databases, funding, news, or insight into special functions such as endnote or google scholar. While there is not an official QUT space for blogging, Emma’s blog receives a good deal of commenting and recognition. For instance, Emma explained that some students/staff have learned about E-prints through her blog, rather than from the QUT website. This should provide reasonable evidence that the QUT Library should integrate an official blog as it could serve as a great way to provide library related material while also providing a space for questions.
In The Works: One Web 2 tool they’re trying out is called “Libtool.”
…In the Future
The QUT Library is working toward:
- Embedding more services in student spaces
- Moving from HTML subject guide web pages to more “permeable” services
- Making Liason Librarians more accessible
- Using Web 2.0 tools to cater to individuals or units
- Simplify students access
- Explore access via mobile devices
- Learning whether company priorities align with student priorities
- Managing the website as a branch library
- Increase library Web 2.0 service visibility
- Promoting self-services
- Improving information architecture
- Using cloud computing for services
It is critical to the QUT Library team that the website reflects the skills of the staff. They want the website to have a personal touch and to identify key contacts within the deparment. They realise that there are currently disparate systems and are aiming to centralise these systems for better site functionality. The speakers conveyed the need for some web governance to give their sites more credibility.